Wrong!!!
After placing the order with them on 31/08/07, we were told we'd go live on 25/09/07 (today), and we'd get the welcome pack and broadband stuff soon. So I was a bit concerned when we'd not heard a peep from them by yesterday.
So I rang them up. After being on hold for yonks (thank goodness for SayNoTo0870.com), I got through only to be told that the switch hadn't happened as there was an error. That was helpful I thought! I asked what was happening now and the buck was passed to another department! After waiting on hold again for 10 minutes I put the phone down as I wanted my tea!
So I've cancelled our order.
It says a lot when a company can't send out a welcome pack, broadband info or even tell you that there is a problem with your order! Can't trust TalkTalk to sit on the lavatory the right way round!
The moral is – TalkTalk NO!!!!!